GregoryBowers.com

viafrank:

Computer nerds got a sneak peek at a largely still world that has never made contact with the “higher web,” the silent majority. The ones that don’t know a browser from the internet or what the address bar does, the ones whose web experience is pre-determined by what their homepage is set to. The ones that disregard most information in a desperate attempt to just find something that seems halfway familiar. The users who figure out one way to do something and get overwhelmed if there is more than one way to accomplish a task. You know, the users who are largely failed by the complexity of computing’s abstract models of interaction, labeling and filing. For them, computing is walking down a dark hallway with your fingers barely grazing the wall to guide you.

Yet another reason UI/Interaction design is one of the most under-appreciated fields out there. Our job is to help these people, and often enough all we get time/cycles to do is “make things pretty before we ship.”